At Your Service (2008)

Documentary Reality

At Your Service is an Irish makeover television programme, the first series of which was broadcast on RTÉ One in 2008. It is a creation of Waddell Media, who are behind How Long Will You Live? and Looking For Love. Presented by expert hotelier brothers Francis and John Brennan of the five-star Park Hotel in Kenmare, County Kerry, the premise of the show is that business makeovers are given by the duo to B&Bs, guesthouses and small hotels across Ireland. The advice given covers various aspects of management, including staffing, catering arrangements, menus, room inspections and indoor and outdoor redecoration. Francis is responsible for the main inspection, whilst John investigates financial issues, searches for new marketing opportunities and advises on how to develop in the future. Francis is particularly known for his meticulous attention to detail.