Customer Wars (2022)
The customer is always right is the exception rather than the rule.
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
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Episodes
Next episode: S9E5 · 2026-10-20
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1. Can't Fight this Ceiling2023-11-07 · 21mIn Las Vegas, a rideshare driver and passenger get into a heated altercation over an alleged door slam. In Akron, Ohio, a cashier lifts her shirt and flashes a customer mid-argumen
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2. Too Hot to Handle2023-11-07 · 21mIn Orlando, FL, a passenger makes a scene in the aisle after being asked to leave the plane; a pickup truck at a drive thru window suddenly becomes engulfed by flames.
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3. Dumpster Dive2023-11-14 · 21mIn Oakland, California, a disagreement between two employees culminates in a dramatic tug of war with one employee's hair; at a Texas airport, a passenger goes on a tirade after be
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4. Cruise Blues2023-11-14 · 21mA fight breaks out at a restaurant in Miami, Fla., after employees throw cups at an allegedly disruptive customer; a man is accused of stealing the items he just purchased in a hom
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5. Baggage Claim Brawl2023-11-21 · 21mIn Norman, Oklahoma, a delivery driver goes all out in an attempt to find a customer's missing package; in Rye, N.Y., amusement park goers find themselves stuck on a malfunctioning
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6. Foul-Mouthed Flier2023-11-21 · 21mOn a flight bound for Austin, TX, a passenger goes on a foul-mouthed tirade after being asked to watch his language. An apparently armed man strikes out at a nail salon in Georgia.
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7. Customer Support2023-11-28 · 21mA hungry customer at a Florida restaurant draws the ire of other customers; Police confront a young man with a gun inside a Wisconsin Convenience store; purported seating kerfuffle
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8. Runway Rage2023-12-05 · 21mIn Philadelphia, a disruptive passenger is removed from an airplane; a fight breaks out at a local bar in Hill City, S.D.; football fans heading to a match in West Sussex, England
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9. Bar Blunder2023-12-26 · 21mIn Baltimore, a verbal argument between two groups of diners escalates when a man throws a drink in a woman's face; at a nail salon in Akron, Ohio, a complaining customer gets in a
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10. Rideshare Rage2023-12-26 · 21mIn Parma, Ohio, a dissatisfied customer at a fast food restaurant throws her food at an employee; in the Bronx, N.Y., a rideshare passenger goes on a tirade apparently after learni
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11. Suds and Spats2024-01-02 · 21mA customer calls the police over a dryer dispute; a fast-food customer demanding a refund slaps an employee; an alligator wrestling show takes a terrifying turn; a dispute erupts w
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12. Con Catastrophe2024-01-02 · 21mIn a drug store in Malibu, an employee confronts a man about his service dog's behavior; police in Florida report to a big-box store and detain a woman who employees claim scanned
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13. Unhappy Customer2024-01-09 · 21mTwo passengers deal with flight delays in very different ways; in Groves, Texas, a carnival worker dangles from a ride 30 feet in the air while trying to keep a young rider safe; a
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14. Escalator Escapade2024-01-09 · 21mA woman takes issue with a mouse and spots in a restaurant; a suspected shoplifter goes to great lengths to avoid arrest;a fair ride goes terribly wrong; an argument over cold fren
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15. Subway Scuffle2024-01-16 · 21mIn New York City, a bike on the subway starts a brawl; on a plane taxiing in Philadelphia, a desperate passenger threatens to relieve herself in the aisle; a festival ride in Trave
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16. Cool as a Cucumber2024-01-16 · 21mIn Seattle, a restaurant owner confronts a woman accused of trying to leave without paying her tab; a rideshare driver in Washington D.C. remains very cool under extreme pressure;
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17. It's All Downhill From Here2024-01-23 · 21mIn Albuquerque, N.M., a passenger's behaviour causes the crew to divert a flight; a downhill chase ensues in Park City, Utah, after a skier is called out for his rude behaviour on
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18. Emergency Exit2024-01-23 · 21mA bus driver on the job in Las Vegas speaks his mind; in Atlanta, an altercation during the breakfast rush at a drive-thru escalates to a dangerous point; a zoo visitor in Indonesi
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19. High Anxiety2024-01-30 · 21mAt a pawn shop in Maine, two men reach an unlikely agreement about an allegedly ill gotten bicycle; in Florida, a drive-thru worker takes issue with a customer's allegedly noisy ch
- 20 20. Argument in the Air2024-02-06 · 21mA heated argument breaks out on a mid-air flight to Los Angeles. In Wisconsin, an alleged shoplifter leads police on a wild chase. At a sandwich shop in California, a woman takes d
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21. Just Plane Wrong2024-02-13 · 21mParents in Florence, Ky., find an unexpected and unpleasant surprise in their child's chicken nuggets; an overbooked flight in Chicago leads to the forced removal of an unwilling p
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22. Not a Dog Person2024-02-27 · 21mIn Delaware, a restaurant customer takes issue with the proximity of a man's service dog; in Minnesota, a customer loses control of his vehicle at a car wash; disappointment with a
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23. Construction Crusaders2024-03-05 · 21mIn Bakersfield, Calif., a pair of heroic contractors helps a homeowner recover a bike taken from her yard; an angry customer in Bay Shore, Long Island blames a fast food restaurant
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24. Drive-Thru Debacle2024-03-12 · 21mIn Augusta, Ga., disaster unfolds as a truck attempts to purchase food at a drive thru; at a Dallas airport, a passenger's rudeness sparks a chaotic brawl among travelers; in Melbo
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25. Homeowner vs. Handyman2024-03-19 · 21mIn Coram, N.Y., a homeowner confronts a handyman over his allegedly unsatisfactory work; in Oakland, Calif., a heated argument between two women on a train spins out of control; an
Cast
Imari WilliamsNarratorImages
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