Customer Wars (2022)
The customer is always right is the exception rather than the rule.
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
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Episodes
Next episode: S9E5 · 2026-10-20
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1. Tables and Tiaras2025-07-15In Toronto, Canada, confusion over handicapped accessibility on a streetcar causes tempers to flare. In Charlotte, North Carolina, an amateur fashion show devolves into an all-out
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2. Sting Operation2025-07-15In Florida, a dress-shop employee suspected of taking money from the cash drawer is confronted by police. In a Charlotte fast-food restaurant, employees attempt to remove two argum
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3. Do Not Disturb2025-07-22 · 22mIn Allen, Texas, a parking lot dispute turns into a bizarre tirade of passive-aggressive insults. At a luxury hotel in West Palm Beach, Florida, an unruly guest clashes with staff
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4. Passenger Problems2025-07-22 · 22mOn a bus in Los Angeles, California, tensions rise over a woman's refusal to give up her seat to accommodate a passenger using a wheelchair. In West Palm Beach, Florida, a woman fa
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5. Customer to the Rescue2025-07-29 · 22mAt a restaurant in Washington, a customer who's upset over a pick-up order begins directing her anger at the staff, prompting a nearby diner to intervene; in New York City, a ride-
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6. Doorstep Justice2025-07-29 · 22mIn Orem, Utah, tempers flare when a neighbor lashes out at a construction crew for playing music while they work; in Hollywood, Fla., a shoplifting suspect flees from police, leadi
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7. Calling Corporate!2025-08-05 · 22mA Texas woman exchanges words with the manager of a fast food chain after she claims to find something she shouldn't in her mac and cheese; a sheriff struggles to arrest a drunk pa
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8. Exit, Stage Left2025-08-05 · 22mOn a New Jersey train, a rider refuses to move their bag, angering other passengers; at a Florida airport, police are called to handle a disruptive passenger; across the country, d
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9. Refund Rage2025-08-12At a California bar, a disagreement over how a customer responds to a server quickly escalates. In a New York rideshare, a passenger's interaction with the driver causes the trip t
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10. Pay Now, Eat Later2025-08-12At LAX, a woman speaks disrespectfully to a man and his family, prompting him to confront her. A customer and a restaurant manager get into a heated argument over the restaurant's
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11. Bumper Sticker Pickle2025-08-19In New York City, a passenger calls the police on a rideshare driver after he refuses to play music and outside a supermarket in Oregon, a bumper sticker on a customer’s car causes
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12. Disturbance at the Gate2025-08-19In Utah, a snowboarder accidentally finds big trouble when he takes a shortcut off a trail and a couple at a Tampa airport is denied boarding after allegedly causing a disturbance
Cast
Imari WilliamsNarratorImages
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