Customer Wars (2022)
The customer is always right is the exception rather than the rule.
With supply chain shortages, prices skyrocketing and more shoplifting than ever before, positive customer relations are nearly impossible. “Customer Wars” spotlights the conflicts that arise when disgruntled and irrational customers come face-to-face with the employees doing their best to take care of their needs. From fiery exchanges at the fast-food drive thru to loss-prevention brawls, this series proves once and for all that “The customer is always right” is the exception rather than the rule.
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Episodes
Next episode: S9E5 · 2026-10-20
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1
1. Wild Horse Chase2025-02-04 · 21mTensions rise at a pet grooming business in Miami; mounted police pursues a suspect shoplifter.
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2
2. Takeout Trouble2025-02-04 · 21mA customer's demand for a refund spirals into a heated back and forth with employees.
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3
3. Ferris Wheel Fiasco2025-02-11 · 21mA commuter must contend with another passenger's feet on her seat.
- 4 4. Flying Plates and Punches2025-02-11 · 21mSpotlighting the conflicts that arise between irrational customers and the employees helping them.
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5
5. Taxi Terror2025-02-18 · 21mAn employee faces off with a customer over some apparent confusion about the cost of a repair.
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6
6. The Naughty List2025-02-18 · 21mA customer attempts to return a card without a receipt; a fight between two women turns physical.
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7
7. Escalation at the Airport2025-02-25 · 21mA lifestyle vlogger's filming of her visit to a nail salon sparks a confrontation with employees; a flight cancellation leads to a heated exchange between two passengers and airpor
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8
8. Grandma to the Rescue2025-02-25 · 21mA resort guest's confrontation with a group of performers escalates into an explosive altercation; chaos ensues when two alleged shoplifters are locked inside by a security guard;
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9
9. Difficult Delivery2025-03-04 · 21mA delivery driver must contend with a customer dissatisfied with how his package was delivered.
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10
10. Barbershop Revenge2025-03-11 · 21mAt a gym in Nebraska, a professional trainer's workout session is disrupted by unwanted advice; at a fast food restaurant in Kentucky, a disagreement between a customer and employe
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11
11. Runaway at the Rodeo2025-03-11 · 21mAt a rodeo, in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling; in Carbondale, Illinois, an employee vents about a tense confrontation with
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12
12. Movie Theater Madness2025-03-18 · 21mAt a movie theater in Vero Beach, Florida, the alleged disruptive behavior of two women escalates when the police arrive; on a packed train in New York, New York, a back and forth
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13
13. Vacation Gone Wrong2025-03-25 · 21mAt a resort, a man's alleged remarks lead to a violent altercation with other vacationers.
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14
14. Superstore Sprinter2025-03-25 · 21mOutside a superstore in Kent, Washington, a shoplifting suspect is confronted by police.
Cast
Imari WilliamsNarratorImages
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